Support Request

Request ROTAX or E-PROPS Support

Send the aircraft, location, ROTAX engine model if known, what changed, and the decision you need. The form keeps the support path tied to written facts before advice, travel, parts, or troubleshooting are treated as settled.

Aircraft support intake discipline

Before advice, travel, parts, or troubleshooting, the request is tied to written facts. Lima Charlie Aero reviews aircraft records, engine model, installed configuration, location, symptoms, and the decision needed before treating a support path as settled.
Joseph Joe Helminiak beside a silver light-sport aircraft at an airfield
Joe Helminiak, owner/operator, with the aircraft-owner perspective at the center.
LSRM-A — Light Sport Repairman Maintenance - AircraftLSRM-A — Light Sport Repairman Maintenance - Aircraft RFSC / ROTAX iRMT service-rated — 9 Series Maintenance, Service, and Injected InstallationRFSC / ROTAX iRMT service-rated — 9 SeriesRFSC / ROTAX iRMT service-rated 9 Series

Precision • Reliability • Traceability

ROTAX ASB Applicability Review

ASB_A-2026-001R00 — issued 22 June 2026

For this propeller-gearbox ASB applicability review, send the engine model/type, engine serial number, propeller gearbox serial number, and whether the gearbox has already been serviced, repaired, rebuilt, or replaced.

Aircraft Intake

Start With the Aircraft and What Changed.

This box is editable. If you arrived from a website button, that button text and source page are added separately to the email as an intake source note.

After you send the request, Formspree processes the submission and redirects to the Lima Charlie Aero confirmation page when configured. If you do not receive a copy or response in a timely manner, call or text 980.382.1344. Privacy

to put aircraft, airport, engine, symptom, and planning details in writing before we talk. That written record gives me details to review and reference while I make notes during follow-up.

For general scheduling or availability questions, use Contact.

For time-sensitive coordination, call or text after submitting the request.
Call 980.382.1344
Text 980.382.1344

What High-value Support Looks Like

Send Facts That Can Be Tied Back to the Aircraft.

The most useful support request includes aircraft identity, engine model, current records, photos, inspection context, and a clear description of what changed. Documentation quality determines how quickly the next practical step can be defined.

Example of traceable support documentation
Example of traceable support documentationHardware, return labels, customs paperwork, and package context photographed together before shipment.